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31
DEC

All 30 GB Zunes Expired at the same time!

Posted by Stephane Dion

Zune_tricks

Are you Zune 30GB owner? If yes, December 31st is not your lucky day. Tons of Zune owners are reporting that their Zune froze at the Zune logo screen when they turned on their device this morning.

The normal reboot trick doesn’t solve the problem and Microsoft hasn’t responded to this yet. This can’t happen at a worst time for the Zune support team, as the technical staff is probably all gone for the New year’s eve party.

We never now, if this is a date related problem(and it does look like it), January 1st might solve the problem. Can this be caused by the clock recently implemented?

Let us know if you find something to reboot the device…

UPDATE: The Zune team acknowledged the problem by posting this on Zune.net:

"Customers with 30gb Zune devices may experience issues when booting their Zune hardware.  We’re aware of the problem and are working to correct it.  Sorry for the inconvenience, and thanks for your patience!"

UPDATE 2 - "FIX IT YOURSELF": Isaac is suggesting that if you unplug the battery of the Zune, you should be able to restart the device. This should normally void your warranty, but most of the Zune 30GB out there are well over the one year warranty period. The detailed instructions are available here. I will personally wait until Microsoft provides a fix for this...


Comments

Zunewarrior12

At least I am not going crazy. I walked to the bus stop and noticed I couldn't power on my device. It just hung at the boot screen.

Greg

Interesting. My Zune 30 is also hung at the boot screen. Definitely a bug. My wife's Zune 8 is fine.

Steve

on zune web page

Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We’re aware of the problem and are working to correct it. Sorry for the inconvenience, and thanks for your patience!

Dan

For a moment I thought it was just my zune. Hopefully this is resolved soon. I suppose I could listen to CD's for a few hours although I would much rather not.

ZUNESTUCKONREBOOT

Gee ... I'm glad I didn't buy my Zune 30gb. I won it at a Microsoft Tech Conference. I was going to use it tonight for my New Years party.. what a piece of you know what !!!!

Signed Stuck on Reboot

sam zebian

I'm kind of glad I don't use a 30gb anymore (upgraded to 80gb then to a 120gb) but still I feel really bad for everyone else out there with a Zune 30gb device. This bug seems like it will be really bad PR, unless it's fixed quickly. A lot of my friends still have 30gb devices, too bad they can't listen to some music today. I guess it will be fixed probably by the end of the day if most of the Zune team is already on it.

Steve A.

Wow, interesting!! I too have the 30gb Zune, and mine also froze at boot-up this morning!! WTF?! How did this even get off the production line with this issue? ha ha!! I mean really? EVERY 30gb Zune suffers from this issue all on the same day? Wow. Fired.

Glenn A

fixed mine by unplugging the battery...cracked the screen in the process though. I suspect if you let the battery drain completely that it will boot after that.

holly

i not only bought a new cd player yesterday to hook up to my zune, & illiminate cd's. i was also silly enough to have a party tonight, and plan to use my ZUNE PLAYLIST!

Rob D

I got the hang when plugging in to revise the media. I am setting up my old 30 GB for my parents... hope this is resolved before I have to head back to Seattle!

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